If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section explains your rights and how ONclick Healthcare handles your personal information.
We may collect personal information that identifies, relates to, or could reasonably be linked to you, including:
• Identifiers such as name, address, phone number, and email
• Health-related information provided through our services
• Insurance and billing information
• Internet or electronic activity, such as interactions with our website
• Communications between you and our care team
Please note that certain medical information is regulated under HIPAA and may be subject to different privacy protections.
We use personal information to:
• Provide healthcare services and care coordination
• Communicate with you regarding your care and appointments
• Process billing and insurance claims
• Improve our services and operations
• Comply with legal and regulatory requirements
We may share your information with:
• Healthcare providers involved in your care
• Insurance providers and Medicare for billing purposes
• Service providers that support our operations
• Government agencies when required by law
We do not sell your personal information.
As a California resident, you have the right to:
Request details about the personal information we collect, use, and share.
Request that we delete personal information we have collected about you, subject to certain legal exceptions.
Request correction of inaccurate personal information.
Request limits on how sensitive personal information is used or disclosed.
We will not discriminate against you for exercising your privacy rights.
To submit a request, please contact us using the information below. We may need to verify your identity before processing your request.
ONclick Healthcare
Privacy Officer
Phone: (818) 272-8260
Email: info@onclickhealth.com
Certain health information we collect is protected under HIPAA and may not be subject to CCPA/CPRA in the same way. We handle all protected health information in accordance with applicable federal and state laws.
